Here you will find some of the most recent questions from our clients at El Sol de Cancún. Can you find yours? Let us know!
What is the duration of the Tour?
Once in the cabin, it takes between 10 to 12 minutes
How many laps does the Tour include?
Each Tour consists of 3 laps
What is the height in meters of El Sol de Cancún?
Height is 70 meters
How fast does El Sol de Cancún rotate?
Speed is approximately 4 to 5 km / h
What is the capacity of each cabin?
The maximum capacity in a regular cabin is 6 people and 5 in a VIP cabin
Can minors enter alone?
Children under 18 must be accompanied by an adult
How old do you have to be to enter El Sol de Cancún?
From 1 month on
Can I get off the attraction before the agreed time?
Yes, each cabin has an emergency button that sends a signal to the control center to allow you to descend immediately.
What is the difference between a regular and a VIP cabin?
Direct access, leather seats, panoramic transparent floor, capacity for 5 people and provides 6 laps in La Rueda instead of only 3, giving a total of 20 minutes of the route.
Can I enter with pets?
Plaza la Isla is a Ped friendly area, however, the facilities of El Sol de Cancun reserves the right of admission, only to guide pets.